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Coronavirus (COVID-19) company policy – INFORMATION FOR VISITORS

Coronavirus (COVID-19) company policy


At Arrow Metal Pty Ltd, the health of the community, our customers, suppliers and our staff are our top priorities. We aim to keep our working environment safe and healthy for all to eliminate possible potential health risks & to lessen the severity of the current situation regarding COVID-19.

Policy brief & purpose

This company policy includes the measures we are actively taking to mitigate the spread of coronavirus. You are kindly requested to follow all these rules diligently, to sustain a healthy and safe workplace in this unique environment. It’s important that we all respond responsibly and transparently to these health precautions. We assure you that we will always treat your private health and personal data with high confidentiality and sensitivity.

This coronavirus (COVID-19) company policy is susceptible to changes with the introduction of additional governmental guidelines. If so, we will update you as soon as possible by email.

For visitors (customers, suppliers, contractors) of Arrow Metal

This coronavirus policy outlines the required actions visitors should take to protect themselves and our staff from a potential coronavirus infection. This policy applies to visitors coming to Arrow Metal office

  • Please contact Arrow Metal to arrange an appointment before coming to our premises.
  • Our warehouse is open for receiving and despatch but all transport personnel are requested to observe standard COVID-19 practices.
  • Please adhere to the ‘Social Distancing’ as per government requests – kindly keep a clear distance of at least 1.5m apart from our staff.
  • Please use provided hand sanitisers when entering our premises.
  • We will not be able to accept cash until further notice and encourage contactless payment method with the use of credit cards or debit cards.
  • All visitors to our office must register their names and contact details.
  • If you have cold symptoms, such as cough/sneezing/fever, or feel poorly, we request that you do not enter our premises.
  • If you experience fever, coughing or other flu-like symptoms after visiting our office, please let us know immediately.

We seek cooperation and support from our customers, suppliers and staff to keep our office a healthy and safe working environment. We reserve our rights to refuse entry to our premises if these procedures are not adhered to or respected.

We thank you in advance for your cooperation and support of these measures during this testing time. For further information about being Covid-19 safe, please visit

From the management of Arrow Metal Pty. Ltd.

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